Refund and Returns Policy

Refunds and Returns Policy for Tike (www.mukeshmodi.com)
Effective Date: 07/03/2025

At Tike, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward and fair returns and refunds process. Please read this policy carefully to understand your rights and responsibilities.

1. Eligibility for Returns and Refunds

You may return products for a refund or exchange under the following conditions:

  • The product must be unused, in its original condition, and in the original packaging.
  • The return must be initiated within 30 days of the delivery date.
  • Proof of purchase (e.g., order number or receipt) is required.

Non-Returnable Items:

  • Products that have been worn, damaged, or altered.
  • Products without the original packaging or tags.

2. How to Initiate a Return

To initiate a return, follow these steps:

  1. Contact Us: Email us at www.deejaymodi@gmail.com within 30 days of delivery. Include your order number, the reason for the return, and whether you are requesting a refund or exchange.
  2. Return Authorization: We will provide you with a Return Authorization Number (RAN) and instructions for returning the product.
  3. Pack and Ship: Securely pack the product in its original packaging and include all accessories, tags, and documentation. Ship the product to the address provided in the return instructions.

3. Return Shipping Costs

  • If the return is due to a defect, incorrect product, or our error, we will cover the return shipping costs.
  • If the return is for any other reason (e.g., change of mind), you are responsible for the return shipping costs.

4. Refund Process

  • Once we receive and inspect the returned product, we will process your refund within 7 business days.
  • Refunds will be issued to the original payment method used for the purchase.
  • Please note that shipping fees (if applicable) are non-refundable.

5. Exchanges

  • If you wish to exchange a product, please indicate this when initiating the return.
  • Exchanges are subject to product availability. If the requested product is unavailable, we will issue a refund instead.

6. Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at www.deejaymodi@gmail.com. We will arrange for a replacement or refund at no additional cost to you.

7. Contact Information

For any questions or assistance regarding returns and refunds, please contact us at:
Tike
Shop No. 19, Wadhawa Nagar, Dhakoli, Mohali, Punjab
Email: www.deejaymodi@gmail.com

8. Policy Updates

We reserve the right to update this Refunds and Returns Policy at any time. Changes will be posted on this page with an updated effective date.

Thank you for shopping with Tike. We value your trust and are committed to providing a seamless and satisfactory shopping experience.

End of Refunds and Returns Policy